This episode of inTouch is a very special one. Because for the first time, we don’t have a human guest made of “flesh and blood” at the start, but … an AI. Artificial intelligence at the customer interface and beyond: it is the big focus topic in the coeo Group’s Customer Focus Network. And so it made sense for us to talk directly to AI in a podcast and videocast episode.
In this episode, coeo CEO Sebastian Ludwig and Dr. Rainer Demski talk to ChatGPT, the Large Language Model from OpenAI, and discuss questions such as: Have you, ChatGPT, actually been a guest on a podcast before? Will AI revolutionize receivables management, and if so, how? And what will AI do to the jobs of tomorrow and the day after tomorrow in a dynamic industry? We hope you enjoy this episode, which we recorded directly in the AI Lab at coeo in Berlin.
