Nils Gebel: Showing interest and curiosity. Since some of our customers are pursuing their own AI strategies, many are keen on exchanging ideas. Even though the AI applications vary widely among our customers, it is always beneficial to discuss our activities openly. In the end, it benefits our customers when our service processes become faster and maintain consistently high quality. The high satisfaction that comes from personalized experiences also helps us strengthen long-term customer relationships, attract new customers, and expand our strong market position. As a result, coeo is not only seen by customers as a strong partner in receivables management but also as an innovation leader in the industry, having long shed the "gray debt collection image."