Dr. Kevin Yam

CITO coeo Group

Dr. Kevin Yam has an impressive academic career with a degree in physics and a PhD in theoretical physics from the Philipps University of Marburg. His equally remarkable professional journey has taken him through various senior management positions, including board positions in a debt collection company as well as working as a partner in a renowned software and consulting company, where he drove the Data Analytics & AI area and was intensively involved in the financial industry. As of January 01, 2024, Kevin Yam will start as Chief Innovation and Technology Officer (CITO) at coeo Group, Europe’s leading technology-driven debt collection service provider. In his role as CITO at the coeo Group, Dr. Yam will continue to drive the development and integration of cutting-edge technologies in the field of generative artificial intelligence. This includes innovative applications such as chat and voicebots, large language models and AI platforms that have the potential to redefine the industry.

Dr. Kevin Yam: “If you really look in five years, we will see a revolution”

The influence and applications of artificial intelligence (AI) continue to expand, and AI plays an increasingly important role, especially in the financial sector. Dr. Kevin Yam, Chief Innovation and Technology Officer at the coeo Group, explains how coeo and other companies are integrating AI models into their business strategies, how ethical objectives can be maintained, and how AI will evolve over the coming years.